All orders placed on Duovox official website are with free shipping, customers do not need to pay any shipping cost. Once the order placed, the package will be shipped out by air within 2-3 working days.


Shipping Methods:

Duovox will ship by DHL, UPS, FedEx, TNT or Dedicated Line to your address. All these methods provide door to door delivery.

Duovox Support Worldwide Free Shipping

Shipping Methods Countries & Regions

Shipping Time

(working days)

Air Express Door to Door  United States, Canada, South Korea, Japan, Singapore, Philippines, Thailand, Malaysia  3-4
Air Express Door to Door United Kingdom, France, Spain, Portugal, Germany, Italy, Netherlands, Sweden, Switzerland, Poland, Finland, Ireland, Norway,  Denmark, Ukraine, Belgium, India, Vietnam. 3-5
Air Express Door to Door Brazil, Russia, Argentina, Chile, Mexico, Brazil, South Africa, Dubai, Saudi Arabia, United Arab Emirates, the Middle East 4-6
Air Express Door to Door Other Countries & Regions 5-7


Please Note:

  • The above shipping time does not include the local customs clearance time.
  • It will be better for customers to assist local courier service such as DHL, UPS to do customs clearance ASAP to get the product soon when the parcel arrives at your country or region.
  • Affected by Covid-19, there will be some delay on the delivery.