Preguntas más frecuentes
You may have question about Duovox Night Vision as below?
¿Qué tamaño debo comprar?
Si no está seguro de qué talla es la adecuada para usted, consulte nuestras guías de tallas. Se encuentran debajo de los tamaños disponibles para cada uno de nuestros productos.
¿Puedo cancelar mi pedido?
Lo entendemos completamente, ¡también cambiamos de opinión! Si bien desearíamos poder hacerlo, una vez que se realiza un pedido, no podemos modificarlo o cancelarlo en este momento. Esperamos tener una ventana de cancelación algún día en el futuro.
Si los artículos no funcionan, asegúrese de cambiarlos por un estilo preferido o devolverlos para obtener un reembolso. Como recordatorio, el envío de devolución nacional es gratuito.
Can I use Duovox Mate Pro for rifle shooting during night?
Our Duovox Mate Pro are perfect for riffle shooting at night because you can still see clearly even in complete darkness.
Could these help me spot coyotes or hunt hogs at night?
The Duovox Mate Pro night vision is the perfect device for spotting coyotes and hogs then hunting them at night. Many customers looking for Duovox Mate Pro for same purpose!It allows you to see clearly with full-color image in complete darkness and scout a large area very quickly. The viewing range is up to 1000 ft and the battery life lasts 4 hours.
Can I use Duovox Mate Pro for boating or fishing at night?
Yes, Duovox Mate Pro night vision is designed for hunting, boating, camping, fishing and wildlife monitoring etc.
Do you have a model with fixed focal lens to see about a couple feet directly in front of me,like use in caves or work to look under a deck?
Duovox Mate Pro with focal lens and 2K Full-color image,the minimum focal distance is 10 feet. With magnification button on photo playback, you can easily use them to see about a couple feet directly in front of you.
Do these support heat sensor for predators so we can see them through the trees before they are in the open getting to our farm?
Duovox Mate Pro night vision don't have a heat detection sensor. You can use them to see in complete darkness due to the IR feature.
Can I use Duovox Mate Pro for night viewing through home window? Would there be improvement by placing up against the glass so theres no chance for reflection of IR light?
Yes, that would make it better but also the thickness and quality of the glass is important. Some customers were able to use it through the window, some weren’t.
Is there a model for night sky watching, for large celestial objects planes such as the moon, a visiting comet or planets, etc.?
Better use them for night hunting, home security, camping, hiking, wildlife monitoring, or even night boating. Fishing.Test it for one of the great outdoor activities during the night and you will like Duovox Mate Pro!
Can i use Duovox Mate Pro to see a car make and model in the dark and read a license plate?
It will highly depend on the distance and the speed of the car. For example, if a car is parked 100-200 yards away, you will see the model and license plates in complete darkness. Many customers use it for security and surveillance.
Can I use these in complete darkness without any light?
Yes. All you need to do is to turn the 3 level dimmable light and you will be able to see in complete darkness.
Can these be used in daytime or inclement weather also?
The primary use of Duovox Mate Pro Night Vision is for nighttime, but also can record videos and take pictures during daytime and inclement weather. The quality of daytime pictures and videos with 2K full-color image.
Can these see through tinted windows?
The Duovox Mate Pro night vision will not work well through a tinted window because the light will be reflected.
Is Duovox Mate Pro rechargeable?
Our Duovox Mate Pro Night Vision with built-in rechargeable batteries.the batteries could be recharged in the Duovox Mate Pro without having to remove them.or no need to reset the date and time.
Can I use external power bank with Duovox Mate Pro? Any recommendations?
Yes, you can use any external power source with 5V voltage,the ones used to charge phones or tablets are a great and easily portable option to charge the Duovox Mate Pro night vision and use it via the USB plug.
Can I use highest capacity of micro SD card these device supports?
Duovox Mate Pro support up to 128GB SD card store capacity to record up to 32 hours.
Are they actually less than 1lbs to hold up? Could we use it without a tripod?
Its weight only 0.88lbs with battery.So it's so lighter to hold up. If you want to focus on one spot for an extended period, you need install on a tripod.
Is Duovox Mate Pro waterproof?
Our Duovox Mate Night Vision System is water-resistant with IPX4 level, which means that you cannot go into the water with it but it will resist under the rain.
What is the coldest temperature will work in?
Duovox Mate Pro will work at the temperature -10°~60°.
Which end do I hold to my eyes? Can i use it up close with eyeglasses?
You look through the viewing 3" high resolution touch screen. Our LCD 3" screen is designed even those who are wearing glasses can use it without problem.(NOT through the lenses as you do with normal binoculars).
What is the resolution of the viewing screen and the camera resolution?
Duovox Mate Pro night vision have a screen resolution with 854*480 and the camera with 1200MP.
Can i lower the brightness on the display screen?
Yes, you can adjust the brightness by touch brightness icon easily.
What is the image and recordings resolution of Duovox Mate Pro?
Duovox Mate night vision have an image resolution of 3200x1808 and the video resolution of 2560x1440.
How many frames per second for videos? Is there sound with the videos?
The Duovox Mate Pro night vision can take both pictures and videos during the day-time and night-time. The videos take 30 frames/second.The videos with sound if sound on.
Is it useful at night with dimmable light turned off?
Duovox Mate Pro will display full-color image with dimmable turned off. If you want to see through the trees or forest, you could switch to black and white image for better clear image.
Can I walk around with this on or is it always a magnified view that makes it difficult to be mobile?
With Duovox advanced algorithm techniques,you could walk around with it and the image will be clear without no lag.
Can I play back photos or video on screen or do I have to download?
You can play back all recordings or photos on the screen or your phone with in-bulit WiFi.
Can I download (export) the HD photos and videos to my computer or phone?
Yes. Our Duovox Mate Pro night vision arrive with an type-c port which support you transfer the images or recordings to your computer from device directly without remove SD card. You can also connect your phone with the WiFi and app to share the files to your friends instantly.
What is the iphone app called that works with Duovox Mate Pro for video and photos transfer to the phone ?
“RoadCam” is the name of the app to use with Duovox Mate Pro.
What is the daytime and nighttime viewing distance?
The daytime viewing is infinite - basically as far as you can see with your eyes. The 1000 ft is the viewing distance during night time with Duovox Mate Pro.
What is the lens material plastic or glass?
The lens of Duovox Mate Pro night vision system are made of Japan imported glass.
Does Duovox Mate Pro have a stabilizer? If not, how clear are they when hand held?
The Duovox Mate Pro doesn't have a stablizier.With Duovox advanced technology,the view is clear and incredible in total darkness.Choose the tripod if you want better stability.
Can the animals see me if I use it during complete darkness?
Duovox Mate Pro with the dimmable screen and one click to turn off screen therefore animals won't be spooked.
Can the Dimmable light be turned off?
Default setting is off,you could turn the dimmable light on/off or adjust the dimmable level by touch the IR icon.
I want to use Duovox Mate Pro as pc camera for home security,Can this be done?
Yes, Duovox Mate Pro night vision would work perfectly. With pc camera mode, you could use Duovox Mate Pro as pc camera.
Is this difficult to use?
Not at all!Very easy to use with one click. Just play with it!
Am I able to mount Duovox Mate Pro to a head/helmet mount or wear like goggles?
Consider the design of Duovox Mate Pro and better stability,we recommend mount on a regular tripod or be held by hands steadily.
Can these wearable hands free or do they require being held?
The Duovox Mate Pro comes with a neck strap and a tripod so you can easily wear/carry around your neck or install it on a tripod anywhere.
Where is Duovox made?
The software and lenses are made in Japan, the Duovox Mate Pro concept is designed in South Korea,and all the pieces are assembled in China.
What languages does it support?
English/Japanese/Korean/Spanish/Portuguese/Russian/Polish/French/Danish/Traditional Chinese etc.Totally 21 languages supported.
Does Duovox Mate Pro have GPS stamp?
Duovox Mate Pro has a date and time stamp,no GPS.
Does Duovox Mate Pro have a built in range finder?
The Duovox Mate Pro night vision don't have a built-in range finder.
FAQ about Duovox Mate
What's is the image and recordings resolution of Duovox Mate ?
Duovox Mate night vision with 1080P high resolution image.
What's the main difference between Duovox Mate Pro and Duovox Mate?
Duovox Mate with 1080P Full-color image and support 128GB TF card. Duovox Mate Pro upgraded to 2K Full-color Image, support 512GB TF card, RAW format and stealth mode
FAQ about Duovox V9 Night Vision Dashcam
What is Duovox V9?
Duovox V9 is an ultimate dual 1080P Full-color night vision system integrated with dash camera functions that provides all-in-one driving protection.
Does the Duovox V9 have low voltage protection to stop the device and protect the vehicle battery?
Hi, yes.Our Duovox V9 night vision device features low voltage protection function to avoid draining car battery with OBD and hardwiring kit.
What is the size of the image on the screen without the surounding parts?
The size of the image on the screen is 21cm * 8cm (8.26in * 3.15in).
Where do you recommend the rear/backup camera be mounted?
Our Duovox V9 night vision rear camera with interior design is equipped with a 360 ° rotatable bracket, You can fix the rearview camera at the rear windshield and adjust it to a suitable angle so that you can monitor the rear condition or the situation inside the car by turning it around.
Is it possible to reposition the base of Duovox V9 once it is glued on a surface? Or when the base is glued, it is permanent?
The base of Duovox V9 used the Nano glue technology. The nano glue base can be freely removed and resettled for many times with the same stable and secure performance as the first time you use it. Besides, please do not get the base wet except when cleaning it.
What is the storage capacity of Micro SD card I can insert to Duovox V9?
The max capacity of Mircro SD card that Duovox V9 can support is 128G and the Mirco SD card should be of class 10 that is compatible with SDXC standard.
What is the difference between the Duovox V8 and the Duovox V9?
Duovox V8 and Duovox V9 both have great night vision, but Duovox V9 has extra dash cam functions of recording,night parking monitoring and g-sensor.
Where is the Duovox V9 made?
The software and lenses are made in Japan, the Duovox V9 concept is designed in South Korea,and all the pieces are assembled in China.We are able to ship all over the world.
Will Duovox V9 to get stolen when use as dash cam when parked to detect a collision and sit on dash?
No. Duovox v9 with high senstive gravity sensor,once detected shaking,it will be warning with sound to scare off the thief.And once you are not in the car, you will lock its doors to make sure no one can get in it, then no one can steal anything in your car.
How heat resistant is the Duovox V9?
We have real tested the product, its heat resistant can be up to 85°C(185°F).
and it could be work at the temperature -20°C ~85°C(-4°F ~185°F).
Can it be night vision for Duovox V9 rear camera too?
Sure, there is also an F/1.0 camera for rearview, combined with the most advanced low-light imaging technology.
What features are available on Duovox V9?
Duovox V9 is featured with many features to ensure safe driving. With 1080P high-resolution full-color image, it provides drivers with a clear and crisp image even in darkness. Night vision view distance up to 984ft (300m), sees much farther than headlights to inform drivers of the road situation in advance. A real-time recording function to be used as a dashcam. 24H parking monitor and G-sensor detects the collision footage to protect your car.
What’s the difference between Duovox V9 night vision camera and other dash camera products with night vision on the market?
Duovox V9 adopts the latest SONY night vision full-color chip and F/1.0 aperture 7-layer high-definition lens, combined with the most advanced low-light imaging technology, to enlarge the vision of the driver and show road conditions ahead, so as to avoid driving accidents. But those normal dash cameras are only for an auxiliary function to the driver. Most of them on the market only serve to present the road conditions by improving the brightness with high sensitometry but they don't expand the driver's vision at all.
Do it need to be switched on/off or started by hands?
Fully installed and connected, Duovox V9 will be automatically switched on/off along with the car ignition. Recording gets started after the SD card is inserted.
Is it under warranty?
Is it adjustable for screen luminance?
It's covered with a protective film for luminance adjustment. Even in the dark, the screen can be adjusted to a level that is comfortable for the human eye.
After the device is fixed,can the screen rotate to the driver or the passenger seat?
Sure, it's 360°rotable. The screen can be adjusted to any angle.
Can i shift to a full screen for the front view or rear view?
Yes. Just press the up button. There are three screen modes, full front view, full rearview, and split-screen for two views.
Can I use it as the outdoor night vision camera with 12V portable power?
Yes, it can be used as an outdoor camera or household monitoring camera if connected to 12V electricity with cigarette lighter.
Can it record both the front and the rear views at same time?
Real-time monitoring and recording for the front and the rear can be achieved after you install the rearview camera.
How to retrieve the recorded videos?
Recordings can be retrieved on the camera or computer. They are restored in relevant files, such as the Loop Play File.
What is the frame rate of the camera? And what’s the light frenquency it support?
Both frontview and rearview cameras are at 30 FPS.50hz and 60hz as option on Duovox V9.
Can the camera still work when the car is off-ignition?
If the OBD(available for 12V) or hardwiring kit(12V~24V) is connected, it offers an all-time monitoring service while the car ignition is turned off, and the built-in 3-axis power sensing is used to detect any potential accident files. And it has low voltage protection. If the 12V car is detected less than 11.8V, and the 24V car less than 23V, the camera will be automatically disconnected from the power, so that the battery is protected.
If my car’s working voltage is 24V,does it work for my car?
Sure, it works. Just connect it with the hardwiring kit in the package. Cars from 12V to 24V are supported.
Do I need a professional to install it? Can i install it myself?
You can install it by yourself. It has 3 charging ways. All you need is to plug wires in place. Installation tools are also included in standard package.
What languages does it support?